The two most prominent of these are PubMed and Web of Science. However, some databases cannot be searched through EndNote when in the Student Workrooms, or using other computers similarly configured (e.g. If you use Internet Enabler you should be able to connect to most databases directly from within EndNote - although this is seldom as effective as searching the database directly then importing into EndNote. Cannot use connection files in the student workrooms To turn off the CWYW function, first turn off Instant Formatting then see the Disable cite while you write. If you get an error message like "left or right delimiter must be unique and cannot be blank" then see the Delimiter error instructions. To turn off Instant Formatting, see the Disable instant formatting pages. The initial delay in starting to format the Word document can sometimes be several minutes and, to all appearances, the process appears to have frozen. If the formatting process is slow, turn off instant formatting and the Cite While You Write (CWYW) functions and rely on manually running the Format Bibliography command when it suits. Word can either format references individually as you insert them, or many at once when you choose "Format Bibliograpy". Open an EndNote Library and if that is OK, then start Word to check the EndNote toolbars have installed. on a Staff Machine) there is also a copy at N:\Endnotevbsscript\regdelendnote.vbs. (This link only works in Internet Explorer or via the Run box). Run the following script (single-click, choose Open or Run): \\canterbury.ac.nz\student\Apps\endnote\regdelendnote.vbs. These instructions apply only for a Windows PC connected to the campus network. Flickering screen problem - or EndNote does not start The first option is described on the Disabled Item page, the other (and more drastic) is to have your profile reset by one of the ICTS ServiceDesk staff or workroom supervisors. If you are using a student-workroom or library computer, then there are also two options - but you cannot use the suggestions on the EndNote support pages mentioned above. If this does not help, the EndNote support pages also provide help for this problem. If you are working on your own computer, there are two things to try: the first is to look at the Disabled Item page which is the most common cause of problems in Word 2007 or Word 2010. No EndNote toolbar in WordĪ common problem, although the cause has varied over the years. Help in using EndNote is provided by the Liaison Librarians in each of the campus libraries.įor those interested in user forums, have a look at the EndNote forum - sometimes there is useful discussion.
If these resources do not help, contact Library eServices by email or phone 364 2987 x 8603.
Additional support is available from the EndNote vendor's website. This page covers some of the more common technical problems encountered with EndNote.
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